Career tag
2 posts

Career

Career advice, growth tips, and professional development

Career advice, stories, and lessons from the tech industry. Learn from real experiences and navigate your professional path in technology.

Featured image for My First 'Big Ticket': How I Learned the Importance of Listening
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My First 'Big Ticket': How I Learned the Importance of Listening

Published:  at 
⏰ 8 min read

A personal story about an early-career support ticket that taught me that technical skill is useless without first being an exceptional listener.

Featured image for From WordPress User to Support Lead: A Decade of Growth
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Career

From WordPress User to Support Lead: A Decade of Growth

Published:  at 
⏰ 17 min read

A personal journey from a curious WordPress user in 2011 to leading a support team at WPManageNinja, with a deep dive into a complex debugging case.